Support

Welcome to the Support Portal for Frankie Connect!

Whether you’re experiencing an issue, or maybe just need a little help, this area of the site will hopefully have the answers you need. Please use the form below while we continue to create help resources for common user problems.

Submit A Support Request

Name

This field is for validation purposes and should be left unchanged.

Name(Required)

First Last

Email(Required)

Who are you?(Required)

What is your role in the SFX community?

Type of help required(Required)

What do you need help with?(Required)

Briefly describe what you need help with.

Detailed description of the problem(Required)

Please describe the problem you’re experiencing. Be as detailed as possible. Include information like the type of device and browser you are using, what you are expecting to happen vs. what actually happens, etc.

Attachments

Include any screenshots or documents that will better help us understand the problem.

Max. file size: 10 MB.